The HVAC and Plumbers Pack Service Software provides a modular solution based on your specific needs. The Base Office Module is the hub of your office operations. There are three other optional plug-in office modules including: Estimating and Proposal Module, Tracking and Marketing Module, Job Contracts & Progress Billing Module.
Mobile Software Apps are also available for your field service technicians using Apple or Android smart phones and tablets.
The Base Office Module is seamlessly integrated to your existing QuickBooks Software to provide a streamlined solution for your day-to-day customer billings and business operations. You may limit office user access to your QuickBooks using the QuickBooks user security features. QuickBooks is not accessible to your field technicians using the Mobile Software Apps.
As part of the Base Office Modules you will also have access to our Call Center, Google Mapping and the Management Insights Graphs.
The Call Center feature allows you to record all of your incoming telephone messages and create Opportunities to help improve your customer service response time and eliminate lost messages. You can quickly review all of the outstanding messages by employee or company-wide using the unique Information Dashboards.
The Management Insights Graphs ( similar to the QuickBooks Insight Graphs) allow you to see graphical snap-shots with drill-down capability for items like: Technician Profitability, Call Backs, Gross Sales by Sales Rep, Unbilled Work Orders, Active Agreements and Renewals Pending and Sales Conversions.
MyGeoTab – GPS Tracking Service is available through TraxxisGPS as Fireline Systems GPS service partner. Fireline Systems provides an optional GPS Integration Module which pulls your GPS truck locations into the Fireline Dispatch Board Map to view both your service work orders and truck locations.
Take a few minutes to watch our videos or contact us to arrange a personal demonstration.
The HVAC and Plumbers Pack Service Scheduling Software for QuickBooks is simple-to-use and easy-to-learn.
If you are considering the HVAC and Plumbers Pack Service Software solution for your operations contact us to discuss your specific software needs (800) 890-8614